Q1: Are you a trading company or a manufacturer?
A: We are a professional lubricating oil manufacturer with 23 years of industry experience. Our factory is located in Jining, Shandong, the hometown of Confucius and Mencius in China.
Q2: When is the delivery time?
A: The delivery time is approximately 10 days after the down payment is made. The specific delivery time depends on the products and quantities in the order.
Q3: What are your payment terms?
A: According to our sales policy, we require a telegraphic transfer of 30% - 40% in advance, and 60% - 70% of the balance should be completed before shipment. We can provide real photos or videos of the goods before the balance is paid.
Q4: What are your delivery terms?
A: FOB, CFR, CIF or EXW.
Q5: What's your packaging like?
A: It is usually in 200L metal drums, PE bags, cans, or drums of different sizes. It depends on your product requirements. We will do our best to meet the needs of our customers.
Q6: Can I get some samples from you?
A: Certainly. We will provide free samples, but you need to pay for the freight.
Q7: Can you provide ODM or OEM?
A: We can. We can cooperate in this way to meet the requirements of orders. If necessary, please provide samples, which will help us conduct tests.
Q8: How do you control the product quality?
A: The company has an independent laboratory and testing equipment, and has established a strict quality control system. Every link, from the procurement of raw materials to the delivery of finished products, is strictly tested and monitored. All products meet or exceed national and industry standards.
Q9: How do you ensure our long-term business relationship?
A: We have a professional sales and service team that can provide you with timely and accurate technical support and solutions. Whether you have problems in product selection, during the use process, or need to customize lubricating oil products with special specifications, we will serve you wholeheartedly.
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