Q1: Are you a trading company or a manufacturer?
A: We are a distinguished lubricant manufacturer with 23 years of industry experience. Our factory is proudly situated in Jining, Shandong, a city celebrating the legacy of Confucius and Mencius in China.
Q2: What is the delivery time?
A: Typical delivery time is approximately 10 days post-deposit payment, contingent upon the specific products and quantities ordered.
Q3: What are your payment terms?
A: In alignment with our sales policy, we require an advance telegraphic transfer of 30% - 40%, with the balance of 60% - 70% due prior to shipment. We offer real-life photos or videos of the goods for your assurance before balance payment.
Q4: What are your delivery terms?
A: We offer flexible and competitive terms including FOB, CFR, CIF, or EXW, tailored to suit your trading needs.
Q5: What is your packaging like?
A: Our packaging solutions are versatile to accommodate your specific needs. Typically, we provide products in 200L metal drums, PE bags, and cans or barrels of various sizes. We strive to deliver packaging that aligns with your requirements, ensuring satisfaction.
Q6: Can I get some samples from you?
A: Absolutely! We are pleased to offer complimentary samples to allow you to evaluate our product quality firsthand. Please note, shipping costs will need to be covered by you.
Q7: Can you provide ODM or OEM?
A: Yes, we are equipped to provide both ODM and OEM services, enabling us to fulfill your order requirements seamlessly. For optimal results, kindly provide samples which facilitate thorough testing and customization.
Q8: How do you control product quality?
A: Our commitment to quality is supported by our state-of-the-art independent laboratory and advanced testing equipment. We have a rigorous quality control system in place, ensuring each phase from raw material procurement to finished product delivery is meticulously tested and monitored. Our products consistently meet or surpass national and industry benchmarks.
Q9: How do you ensure our long - term business relationship?
A: Our dedicated professional sales and service team is here to offer you prompt and precise technical support and solutions. Whether it's assistance in product selection, during usage, or the need for custom lubricant products of special specifications, we are wholeheartedly committed to serving your needs, fostering a strong and enduring partnership.