Q1: Are you a trading company or a manufacturer?
A: We are a distinguished lubricant manufacturer with 23 years of industry expertise. Our facility is situated in Jining, Shandong, the birthplace of Confucius and Mencius in China.
Q2: What is the delivery time?
A: Typically, delivery occurs within approximately 10 days post-deposit payment. However, the specific delivery timeline may vary depending on the order's products and quantities.
Q3: What are your payment terms?
A: As per our sales policy, an advance telegraphic transfer of 30% - 40% is required. The remaining 60% - 70% balance is payable before shipment. We provide real-time photos or videos of the goods before balance payment.
Q4: What are your delivery terms?
A: We offer a wide range of flexible shipping and delivery options including FOB, CFR, CIF, or EXW to meet your varied logistics needs. Choose the option that suits you best for seamless transactions.
Q5: Can you describe your packaging solutions?
A: Our packaging is designed for versatility and protection, typically using 200L metal drums, PE bags, cans, or barrels in various sizes. We tailor our packaging to meet your product specifications, ensuring optimal storage and transportation solutions while striving to fulfill customer demands with precision.
Q6: Is it possible to receive samples from you?
A: Absolutely! We are pleased to offer complimentary samples to showcase our exceptional product quality. Kindly note that the shipping costs will be your responsibility, allowing you to evaluate our offerings with minimal investment.
Q7: Do you provide ODM or OEM services?
A: Certainly, we proudly offer both ODM and OEM services. By collaborating closely, we can tailor our products to meet specific order requirements. To ensure accuracy, we may request samples for testing purposes, facilitating a perfect match to your needs.
Q8: What measures are in place for product quality control?
A: Our commitment to quality is unwavering, backed by a dedicated laboratory and advanced testing equipment. We've developed a robust quality control system that rigorously inspects every phase-from raw material acquisition to final product delivery. Each product not only adheres to but often surpasses national and industry standards, ensuring superior reliability and performance.
Q9: How do you foster a sustainable, long-term business partnership with your clients?
A: We are dedicated to nurturing strong, enduring business relationships, supported by our professional sales and service team. We deliver timely, precise technical support and innovative solutions, whether you need assistance in product selection, usage guidance, or require specially customized lubricant products. Our commitment is unwavering, as we aim to serve you with excellence and dedication at every step.
Audited Supplier 
){kind=link}