Q1: Are you a trading company or a manufacturer?
A: We are a professional lubricant manufacturer with 23 years of industry experience. Our factory is located in Jining, Shandong, the hometown of Confucius and Mencius in China.
Q2: What is the delivery time?
A: The delivery time is about 10 days after the deposit is paid, and the specific delivery time depends on the products and quantities of the order.
Q3: What are your payment terms?
A: According to our sales policy, we require a telegraphic transfer of 30% - 40% in advance, and 60% - 70% of the balance should be paid before shipment. We can provide real - life photos or videos of the goods before the balance is paid.
Q4: What are your delivery terms?
A: FOB, CFR, CIF or EXW.
Q5: What is your packaging like?
A: Usually in 200L metal drums, PE bags, cans, or barrels of different sizes. It depends on your product requirements. We do our best to meet customer requirements.
Q6: Can I get some samples from you?
A: Of course. We will provide free samples, but you need to pay for the shipping cost.
Q7: Can you provide ODM or OEM?
A: We can. We can cooperate in this way to meet the requirements of the order. If necessary, please provide samples, which will help us with testing.
Q8: How do you control product quality?
A: The company has an independent laboratory and testing equipment, and has established a strict quality control system. Every link, from raw material procurement to finished product delivery, is strictly tested and monitored. All products meet or exceed national and industry standards.
Q9: How do you ensure our long - term business relationship?
A: We have a professional sales and service team that can provide you with timely and accurate technical support and solutions. Whether you have problems in product selection, during use, or need to customize lubricant products of special specifications, we will serve you wholeheartedly.
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